Deposits: ALL tattoo appointments require a minimum $50 deposit. Your deposit comes off the final price of the final session of your tattoo. I.e., if your tattoo is going to take multiple sessions to complete you deposit will be deducted from the last session once the whole tattoo is completed. The reason why we require a deposit is to ensure that you are serious and committed to the tattoo before the artist puts their time into designing this for you. Deposits are NON-REFUNDABLE. You are able to pre-pay as much of the tattoo as you would like. We will keep a record of your payment in your appointment notes and this can be taken off whichever appointment you would like, however the original deposit will still only be redeemed after the final session. Please read our cancellation policy for more information.
Cancellations/moving appointments: If you want to change or cancel your appointment we require at least 48 hours notice. Anything less than 48 hours will result in the loss of your deposit. If you do not show up to your appointment you will lose your deposit. If you postpone your appointment more than twice you will lose your deposit. If you move your appointment more than twice or no show and want to re-book we will require an 50-80% deposit on the total price of the tattoo. We get that life can be busy and hectic at times however this is not our hobby. This is our jobs, our lives, how we support ourselves and our families. We put our everything in to each tattoo and do the best we can each time for you so please try and do your best for us too.
Consults: To come in for a consult with an artist is free but still requires the same commitment as a tattoo appointment. If we book you in for a consult we expect you to be there. If you are unable to make it for any reason please give us as much notice as possible as there might be another person waiting to get booked in. Once you’ve had your initial consult we will book you in for your appointment which will then require a $50 deposit which comes off the final price of your tattoo. If the tattoo you would like is very large and/or detailed (i.e., back piece, full sleeve, etc.) we may require a $50-$80 drawing fee for the artist to draw up your design. This drawing fee is to cover the artist personal time into research, concepts, development, minor design changes, final drawing. If you do not live in or around Auckland and are unable to come in for a consult in person it is possible for us to arrange this over email/message however you will need to be very specific with your ideas and what you would like done
Tattoo Guarantees (i.e., touch ups): Sometimes during the healing process a small amount of ink can ‘drop out’ or if the area is too swollen on the day the artist may need to come back through to put some colour back through the areas which they weren’t able to, this is where touch ups come in. Sometimes a tattoo will not require a touch up, and they if do these generally only take a few minutes. We offer one free touch up appointment within one year of the completion of your tattoo, given that you have followed our aftercare instructions (we can tell if you don’t). As these appointments are generally very quick to complete we only offer these to be booked first thing in the morning (starting between 10am-11am) or the last appointment of the day (starting from 4.30pm-5.30pm) Tuesday-Friday. We do not offer touch up appointments on Saturday as this is the busiest day of the week for us and the one which books first.
Payment: Payment is required in full at the end of each session, no exceptions. You’ll be given a quote at the time we book you in for your appointment and this is usually a price range. Please always budget for the highest possible quoted price, as most of the time it will be slightly less and we would rather you be over prepared for the cost. If you know you will not have enough money for your appointment and let us know more than 48 hours in advance we can rebook you. However if this happens more than once you will forfeit your original deposit and be required to pay another to secure your appointment.
Chaperones: If you feel more comfortable coming in for a consult with a friend this is totally fine :) sometimes the idea of a tattoo studio can be a little daunting so we understand that it can be nice to have a bit of support. We do ask that you only bring ONE other person with you however as we do have limited space at the studio. If multiple artist have consults at the same time the studio can get quite crowded and we try to make it a pleasant and welcoming environment for all. If you would like to bring you kid(s) along for your consult please check with us first as sometimes it can be unsafe for younger kids to be wandering around the studio. If you would like to bring someone along for your actual tattoo we need to know in advance, especially for Saturday appointments as this is our busiest day. You are only allowed to bring one friend along with you, and sometimes this may not be possible at all depending on the day/time when you are booked for the appointment. Children are not allowed in the tattoo area at all so we ask that you please do not bring them in for your appointment.
Age Restrictions: We do not tattoo anyone under the age of 16. We will consider tattooing clients between the age of 16-18 with parental/guardian consent. This requires the guardian to be physically present to sign our consent form on behalf of the client. These are only taken on a case-by-case basis.